Frequently Asked Questions
Everything you need to know about your Color Club experience.
Are Color Club products cruelty-free and vegan?
Yes, we are proud to be 100% cruelty-free and vegan-friendly. We do not test our products or ingredients on animals at any stage of production.
How long does shipping take?
Standard domestic orders typically arrive within 3-7 business days. International shipping times vary by location but generally take 10-21 business days.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return label.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Do you offer professional or wholesale discounts?
Yes, we have a dedicated program for licensed professionals and bulk retailers. Please visit our 'Professional' page to apply for a wholesale account.